With so many people in Massachusetts having trouble getting a vaccine appointment, I’ve seen a lot of frustration being vented, understandably so as people are desperately craving a sense of normalcy. Especially when some other countries have been experiencing a sense of normalcy for quite some time now because of the national strategies those countries implemented early on in the pandemic.

As change agents and leaders, we are very accustomed to the feeling of frustration. Sometimes it’s with leaders choosing to ignore an issue we’ve brought to their attention or not following a recommendation we’ve provided, sometimes it’s with stakeholders who are resisting the change, other times it’s at ourselves for not handling a situation well. Regardless of the reason for the frustration, the question becomes, what do you do with that frustration? What if there’s a better way to handle your frustration than what you’ve been doing?